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We have 3 cameras in our system and an amber warning triangle that keeps inflating and contracting has appeared in the bottom right corner of one of the cameras. The firmware is up to date but I can't find anything online to let me know what's wrong. Any tips would be greatly appreciated. Thank you.
Solved! Go to Solution.
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REMOVE & REINSTALL APP IN THE SINGLE DEVICE THAT HAS THE “!”
Give the equipment time to pick all signals back up.
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So the UX team at Netgear figured the best way to warn about using Activity Zones or CRV without direct power (even though I received the warnings absent of these conditions) was to present a generic warning icon and offer no further information when they are clicked?
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This is the only process that removes the triangle .. restarting system rebooting power cycle etc.. did not work..
(iPhone 7 Plus app)
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As I reported previously, I had not created any activity zones nor had I set up CVR (as suggested by other posters), yet the warning triangle mysteriously appeared on one of my cameras after the April 2018 software update. The warning triangle was still on that one camera until last night when the Arlo software on my iPad received the update to version 2.5.0 (release date May 4, 2018). Now the warning triangle has disappeared. I did not uninstall and reinstall the Arlo app as others suggested....the Arlo update fixed the issue that the previous version introduced. So glad Arlo finally corrected the issue they introduced last month.
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Not using the ANdroid APP (that has a lot of its own issues). I am using Wndows 10, Browsers Chrome, Edge or Firefox, and it shows up on two of my cameras. (Orange Trianble with an "!" in the center. Refresshing the screen and logout, login does not change it. THis appears to be on the Netgear side and no way to fix it in the browsers.
I am not sure if it has any functionality impact though.
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NW-NorthAmerica,
If you click the icon, it should give you an indication as to why it is there. What message are you seeing when you click the icon?
JamesC
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