Arlo Pro 2 - Video Of Face Is Not Clear

[stribor45]

I found that when video is taken  it is very blury. I can see the clothes but face is not clear at all. Is there something wrong with my settings? This is suppoe to be top of the line camera but from the video it records it doesnt look like it.

[jguerdat]

Dumb question but did you remove the plastic over the lens? You might also want to verify the lens is clean.

[stribor45]

Yes to both questions 🙂

[jguerdat]

Post a screenshot so we can see.

[stribor45]

I am charging  camera currently (inside the house) and just took a screeshot of the view...

[jguerdat]

That looks normal to me. Remember that 1080p is only 2 megapixels and then compression is added on top so zooming in for details, especially for distant items, isn't going to work well.

[stribor45]

i know but it seems pointless if you have someone on your driveway and you cant get clear sharp recording of the person face?

[jguerdat]

These are NOT ID-type cameras which would have a much narrower FOV. With these cameras providing 130 degrees of view along with 1080p and compression, there's only so much detail that can be preserved. 130 degrees of view equates to roughly a 10mm fisheye lens in DSLR-speak. Google fisheye images, resample them to 2 megapixels and try zooming in - you'll see much the same thing.

[stribor45]

Is it possible that because I use free 7 days storage that thos erecordings get compressed and therefore viewing quality is low. When I look at my live view it is pretty sharp

[jguerdat]

No, there's no difference in the videos between plans. Post a link to a video - maybe that would be more telling.