Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 - USB Flash Drive keeps stopping recording

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TimboArloMan
Tutor
Tutor

For the last few months, the USB flash drive stops being recognized. I format a new flash drive, insert into the base station, format it from the mobile app and it starts recording. Today, I have no recordings for the last 19 hours, without any notification.

 

A few days later it stops recognizing the flash drive, without any notification. I use a different/new flash drive and do it all over again. I even try the other USB connector on the base station. 

 

I've gone through this numerous times over the last 6 months or so. This base station has worked perfectly for years, until the product went to end of life. 

 

What can I possibly do to permanently fix this?

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jguerdat
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Guru

A firmware fix is needed- one was recently (5/31) released. Reboot your base to see if that helps. Also, eject the drive and check the numbered folders for the number of files in each. If there's 513, remove one. Do this for each folder. Does that help?

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