Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Siren Button Is Not Updating (or showing correctly)

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Aspirant
Aspirant

Hi all,

 

I have Arlo base station and a few Arlo Pro 2 cameras. Previously in the older app, whenever the siren is turned on (due to motion detection), the siren button will turn "orange or yellow", indicating that the siren is turned on.

 

However, with the new updates, when the siren is turned on due to motion detection, the siren button still does not show its correct status. This makes it hard for me to turn off the siren. I have to activate the siren from the app. And then turn it off. Is there any solution to this issue?

 

If this is a known or duplicate issue, please direct me to the solution (or other relevant link).

Model: VMB3000 | Arlo Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
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Guru Guru
Guru

I haven't seen anyone else report this. I would open a case with support to trigger investigation:

 

https://www.arlo.com/en-us/support/contact.aspx

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Aspirant
Aspirant

Hi jguerdat,

 

Thank you. I will stay tuned for the solution. Appreciate your prompt response.

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