Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 - Recordings Disappear After A Day

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dlandry12 Follower
Follower

recording only last a day then are no longer availble. Basiclly meaning at midnigh i loose everything. i have checked all setting and dont see anything i can select to change. i have at times seen no more than 2 days of recording but they keep disappearing. please help. 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Guru TomMac Guru
Guru

are you using an app... if so, try on a computer at https://arlo.netgear.com/

( firefox or chrome )

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brh Master
Master

@dlandry12

If you are on a shared account, someone else on your account could be erasing them without your knowledge. Wouldn't be the first time. If not, check the filter settings in the Library.

 

Brian

Guru jguerdat Guru
Guru

While not necessarily your issue, be sure t check that no filter is set in the library (the funnel icon should be empty).