Arlo Pro 2 Not Connecting To The Magnetic Mount

[charlie035]

hi, i recently installed arlo pro 2. one of the camera is working absolutely fine but the other cam won't stick to the magnet mount. or any other magnet. it just falls off.

[charlie035]

ARLO PRO 2

[jguerdat · Accepted solution]

Sounds like the magnet wasn't placed in the camera. Swap at the store or open a case here. You could use a threaded mount if you don't want to use those options.

[ShayneS]

Hi Charlie035

Is magnet missing in the inside of the camera door or does the camera just not want to attach itself?

Here is a link for the support page, here you can find all the info to contact support and resolve the issue 

Support Center