Arlo Pro 2 Cannot see Feed on iPad

[PGDen]

I have 2 Arlo Pro 2 cameras.  One is inside and the other outside and both are hardwired.  They are connected to a VMB4000 base station with a USB drive and I do not have a subscription.  This has been a great system for a number of years and I really don't have a need to update.  When I updated to the latest Arlo rev on my iPad I could no longer see my Feed, though I can still see them on my iPhone.  The message I get on my iPad is--Get a plan to view video recordings and more. See a 30-day feed of recorded videos, mode changes, and other events with a plan.  How do I get back to being able to see Feeds on my iPad?  Thanks in advance for the assist

[StephenB]

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@PGDen wrote:

 When I updated to the latest Arlo rev on my iPad I could no longer see my Feed, though I can still see them on my iPhone.  The message I get on my iPad is--Get a plan to view video recordings and more. See a 30-day feed of recorded videos, mode changes, and other events with a plan.  How do I get back to being able to see Feeds on my iPad?  Thanks in advance for the assist

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Is the iPad using the same Arlo Account?  Or is it set up to use a "Friend" account?

[PGDen]

Yes, same Arlo account.  Additionally, I do get a notice on the iPad when there is an event that triggers the camera, though I can't view it.  Hopefully you have a solution.  Thanks for the response.

[StephenB]

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@PGDen wrote:

Yes, same Arlo account.  Additionally, I do get a notice on the iPad when there is an event that triggers the camera, though I can't view it. 

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Is the iPad running iOS 15 or later?

Assumng it is, then the first thing I would try is uninstalling the app on the iPad and then reinstalling it.

[PGDen]

Yes, currently on ios 16.3.  I deleted and reinstalled and no change.  Any other suggestions would be appreciated.

Thanks,

[BrookeN]

Can you please send a picture of your feed.

[PGDen]

[PGDen]

[BrookeN]

Can you uninstall and then reinstall the Arlo app from the Ipad and see if the library appears?

[PGDen]

I uninstalled and reinstalled and no change.  Same message in Feed with the rest of the screen grayed out.