Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Camera Sync Issue

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PaulM42
Aspirant
Aspirant
Hi have three Arlo Pro 2 Cameras that have lost connection, to a VMB4000 base station.

I have tried rebooting the base station.
Removing all three cameras and resync, one synced briefly and then lost connection.
I have reset the base station and resynced to my account.

Base station is powered and has internet connection, all three cameras attempt to sync blur light and then goes orange.

I have not had an issue in two years and have previously worked beautifully.

Please can someone help.

Thank you
2 REPLIES 2
PaulM42
Aspirant
Aspirant
Hi have three Arlo Pro 2 Cameras that have lost connection, to a VMB4000 base station.

I have tried rebooting the base station.
Removing all three cameras and resync, one synced briefly and then lost connection.
I have reset the base station and resynced to my account.

Base station is powered and has internet connection, all three cameras attempt to sync blur light and then goes orange.

I have not had an issue in two years and have previously worked beautifully.

Please can someone help.

Thank you
michaelkenward
Sensei Sensei
Sensei

Could it be a connection issue? Have you tried moving the cameras closer to the hub?

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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  • 2 In Conversation