Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Base station VMB4500r2 goes offline continuously

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Since the recent iOS app update and firmware update, my base station keeps going offline. I’ve had it for 8 months and didn’t have a problem until now. I did a reset and unplugged it on and off and still having problems. Also, there’s nothing wrong with my internet connection because all my devices connects just fine accept my Arlo cameras. I’m getting frustrated! Please help!
Model: VMB4500 | Arlo Pro/Pro2 Base Station
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Arlo Moderator
Arlo Moderator

Hi @Jooo_anne

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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