Arlo Pro 2 Base Station is offline (with Orbi)

[Thew8511]

Have an Arlo pro 2. We changed from a regular router to an Orbi. Also changed the name of our WiFi too. The base is offline and I can’t figure out how to get it back. Not sure if starting from scratch is the only way.

[steve_t]

What base station? Is the base station plugged into the Orbi? What lights are on on the base station? Do you get internet access via a device connected to the Orbi's wifi?

[Streak2]

You should just be able to plug the ethernet cable from the Arlo base into the Orbi and everything should work.

Have you done this?

[jguerdat]

Not an Orbi user here but haven't some folks found it works fine when connected to the router and not a satellite? Or am I just off in the weeds again?

[steve_t]

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@jguerdat wrote:

Not an Orbi user here but haven't some folks found it works fine when connected to the router and not a satellite? Or am I just off in the weeds again?

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Router or Satellite. Both are fine for me