Arlo Pro 2 Base Station Is Offline Message
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HI, My Arlo Pro 2 BAse station is off-line.
All lights are green. Its connected directly to the router (which is working), but I just get the "Your Basestation is off-line" message when I try to access the camers either from my Mac or Iphone. Ive re-started everything, but get get the same result.
I can see other folks have had a similar experiance but I cant see the solution.
System has been working fine for 3+ months, no changes have been made.
Any help appreciated.
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Have you tried both the app and a browser?
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Hi,
Yes, Safari 12.01 on an Imac running Mojave 10.14.1 and the app on my iphone v 2.6.1. Both let me into the system but when I look at any camera or go into Settings, MyDevices - the base station is offline. The middle light on the base station flashes occasionally, making me think its still sending data over the net?
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Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support
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