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Arlo App sends alerts when just opening the apps?

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JCTOY
Aspirant
Aspirant

Arlo App send Alerts when just opening the apps, its a nuisance as my wife gets alert also which never used to happen till these past 6 months or so, Thanks 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
jguerdat
Guru Guru
Guru

What kind of alerts? Screenshots may be useful. Have you rebooted phones and reinstalled the apps?

JCTOY
Aspirant
Aspirant
Good Day jguerdat, 
 
The Alerts are motion alerts, Yes we have rebooted our iPhone and also deleted the app. The alerts comes from when we open one of the device meaning one of the cameras which we have 5, Also if you my help. When alerts come on my iPhone i just have a the normal Arlo motion alert and my wife iPhone give her the name of the camera's we have named. Any reason my iPhone would not, Thank you 
 
Also we both have iPhone 11 and the are always updated to the newest version 
jguerdat
Guru Guru
Guru

Try rebooting your base. A brute force method may need to be used by removing all devices from Settings, My Devices and starting fresh.

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