Arlo 2k door… wifi issue

[luthar9366]

Hi,

I use an Orbi mesh network in my home….

2.4 and 5ghz. I have a Orbi satellite right behind my entrance door…. The Arlo 2k door connects to it no problem while inside, I open door, go out, litteraly the wall outside, no signal at all on Arlo whereas I have still full signal on my phone….

What the heck? This is seriously getting on my nerves

[StephenB]

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@luthar9366 wrote:

Hi,

I use an Orbi mesh network in my home….

2.4 and 5ghz. I have a Orbi satellite right behind my entrance door…. The Arlo 2k door connects to it no problem while inside, I open door, go out, litteraly the wall outside, no signal at all on Arlo whereas I have still full signal on my phone….

What the heck? This is seriously getting on my nerves

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Are you also seeing this if you take down the doorbell and place the phone at the same spot (right against the wall)?

Metal in the door and doorframe, or other metal in the walls (pipes being one example) might be blocking the signal.