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Receiving error: An SSL error has occurred and secure connection to the server cannot be made

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  • ‎2018-10-15 06:55 PM
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trucker21
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‎2018-10-15 06:55 PM

I am unable to view camera images from iphone as of this afternoon. I just purchased this system about 10 days ago from costco with 5 arlo pro2 cameras and a netgear vmb4000 base station.  It has been working ok till today.  I can here an alert pop up on my iphone but when I try to sign in from my phone it says (An SSL error has occurred and a secure connection to the server cannot be made)  Any ideas on what causes this.?

Thanks for looking.

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JessicaP
Arlo Employee Retired
‎2018-10-16 04:27 PM

Hey @trucker21,

 

Does this error appear when viewing on the web? Try to reboot your phone and see if that fixes the issue.

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