Arlo|Smart Home Security|Wireless HD Security Cameras

All cameras off line

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silverado44
Virtuoso
Virtuoso

Now my cameras are showing offline as off 4:33pm eastern iam in Maryland. Rebooted bases and router still nothing.

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JamesC
Community Manager
Community Manager

Some additional fixes have been made. You may have to log out of the app and back in but this issue should now be resolved.

 

JamesC

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JamesC
Community Manager
Community Manager

silverado44,

 

If you log in to a different device (PC, Android, iOS), do you still experience the same behavior? 

 

JamesC

silverado44
Virtuoso
Virtuoso

@JamesC Happens both pc and app on both  4500 bases 4.0 app. When opening pc or app I can view and live stream cameras for about 30 seconds and both bases drop offline.

JamesC
Community Manager
Community Manager

Thanks for the information, the development team is currently investigating these lingering reports.

 

JamesC

JamesC
Community Manager
Community Manager

Some additional fixes have been made. You may have to log out of the app and back in but this issue should now be resolved.

 

JamesC

silverado44
Virtuoso
Virtuoso

@JamesC It's all working now thank you very much for the quick replys.

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