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This is not a question but rather a statement regarding the setup of a new ARLO camera system. You CANNOT create an ARLO account using an email address that was used to setup a Netgear product in the past. You are REQUIRED to create a new email account. So, if you have an email address that was used to register a Netgear router, you will not be able to create an ARLO account using the same email address. For some of you this may not be a big deal but for me, however, I do not want to create a new email account to setup my ARLO camera(s). One email address should be enough. I do have a work email address but it's for work, not personal business. This to me seems like a gamble the executives at ARLO took in their infinite wisdom, when they seperated from Netgear. I am returning my ARLO cameras, as I have no interest in setting up a new email account, and there is no other solution. You lost me.
Good luck ARLO!
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I use the same address for Arlo and NETGEAR accounts. I don’t know if your assertion is correct, though, since I setup things before the split. The companies split, and have separate Systems now, so it makes no sense Arlo would prohibit using a NETGEAR username.
In any case, instead of wasting your time bashing Arlo why don’t you look for a solution instead. Are you aware of gmail aliases? You simply add “+keyword” to your email address before the @ symbol. If your email is johndoe@gmail.com you can receive email at johndoe+arlo@gmail.com, or any keyword you choose.
I suggest you try and see if you can register using an alias address like this. Hopefully it will work.
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