This article is for the Arlo Secure App experience with Library. If you have the Arlo Secure App experience with Feed, visit: How to set up an Arlo Q or Arlo Q Plus Camera - Arlo Secure 4.0
To set up an Arlo Q or Arlo Q Plus Camera:
- Launch the Arlo Secure App.
- Scroll down to the bottom of the screen and tap Add New Device.
- On the Select your Arlo device screen, tap Cameras.
- On the Select your Arlo model screen, tap Others.
- On the Legacy screen, tap Q & Q Plus.
- On the Select your connection type screen, tap Wi-Fi, Ethernet (Q Plus Only), or PoE (Q Plus Only).
Note: The Ethernet and PoE options are for Arlo Q Plus only. For more information on Ethernet and PoE connections, visit: What is the difference between Arlo Q Plus PoE and Ethernet?
- For Wi-Fi connections, power your camera by plugging it into a wall outlet.
- When the LED light turns solid amber, tap Continue.
Note: Make sure the camera is within 3 to 6 feet of your Wi-Fi router during the setup process. Avoid placing the camera within close proximity to other Wi-Fi devices to avoid signal interference during the setup process.
- Enter your Wi-Fi credentials, to include SSID (network name) and Wi-Fi password.
- Tap Continue.
- Hold the Sync button on your camera for about two seconds, and then release.
- The Blue LED will start blinking to confirm it is ready.
- Tap Continue.
- Hold the QR code about eight inches in front of your camera.
- Tap Continue.
- After Arlo discovers your device, select an Arlo Camera to claim from the Available Devices list.
Note: Verify the Serial Number displayed in the list matches the Serial Number on the bottom of your camera.
- Type a name for your Arlo device.
- Tap Continue.
- Your camera is now active.
- Tap Finish.
For more information, visit:
Last Updated:04/18/2024
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Article ID: 1001944