If your Arlo camera is out of range or has low signal strength:

Make sure your home network and devices meet the minimum requirements for Arlo.

• Arlo works with the minimum requirements, but the functionality, signal strength, and video quality might be negatively affected at lower bandwidths.
  • For more information, visit: What are the minimum requirements for installing and using my Arlo system?

Place your Arlo cameras in a location with a strong Wi-Fi signal.

• Check for potential issues with your Wi-Fi network.
  • For more information, visit: How do I use the Arlo Wi-Fi Troubleshooting Tool to diagnose issues with my network or installation?
• Minimize the number of networks, Wi-Fi devices, and transmitted frequencies in the area where you place your Arlo SmartHub, Arlo Base Station, and Arlo cameras.
  • The distance between Wi-Fi devices can affect the Wi-Fi signal strength. 
  • For more information, visit: Arlo Camera Placement Tips

For optimal performance, make sure your cameras display full signal strength in the area where you intend to install them.

• The cameras can work when signal strength is at one or two bars, but they might go out of range intermittently due to fluctuations in the environment.

Place your Arlo cameras no more than a maximum of 300 feet (90 meters) from the Arlo SmartHub, Arlo Base Station, or Wi-Fi router.

• The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and Arlo SmartHub, Arlo Base Station, or Wi-Fi router.

To reduce Wi-Fi interference, place the Arlo SmartHub or Arlo Base Station a minimum of 6 feet (1.8 meters) away from your Wi-Fi router.

• The best place for a Wi-Fi router is in a central area with minimal obstructions between it and the Arlo devices.

Try to place your Arlo cameras 10 feet (3 meters) away from the Arlo SmartHub or Arlo Base Station, and allow at least 6½ feet (2 meters) between cameras.

• The following materials can reduce Wi-Fi signal strength if they are located between Arlo SmartHubs, Arlo Base Stations, and Arlo cameras:
  • Unusually thick walls and ceilings
  • Brick
  • Concrete
  • Stone
  • Ceramic
  • Glass (especially mirrors)
  • Metal
  • Large quantities of water, such as the water in a fish tank or water heater

Keep the Arlo camera battery charged above 25%.

• Low battery power can cause intermittent streaming issues and fluctuations with Wi-Fi connections.

Make sure your Arlo devices are using the latest firmware.

• For more information, visit: How do I update my Arlo firmware manually?

Secure your home network by utilizing proper password protection.

• Keeping neighbors and unauthorized users off your wireless network will help keep your Wi-Fi signal strength at an optimal level.

Change the wireless channel on your Wi-Fi router.

• Selecting a less crowded channel can reduce the amount of interference and improve your signal strength.
• Check the instructions that came with your router for assistance with adjusting the channel settings.

For Arlo cameras connected directly to a Wi-Fi router, try changing the Wi-Fi network that your camera is connected to.

• For more information, visit: How do I change the Wi-Fi network that my Arlo device is connected to?

For Arlo Pro 5S Cameras, connect to both a 2.4 GHz and 5 GHz network.

• Arlo Pro 5S Cameras are able to connect to both 2.4 and 5 GHz networks, and will connect to the network with the least interference.
  • For more information, visit: How does the Arlo Pro 5S Camera use 5GHz Wi-Fi networks?