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Viewing local storage as default

When I view my library, the cloud comes up as default even if there is no subscription.  Can the default be changed from cloud to local when viewing recordings?  If not, can this feature be added?

Arlo Moderator

Thanks for posting your idea! Our development team routinely reviews posts in the Arlo Idea Exchange to assess which features the community would like to see implemented. We greatly appreciate your contribution and will keep the status of this idea updated as we get new information on its potential implementation. 


I have the VMB 4540. I am using USB memory and was successfully able to set up Direct Storage Access.  To see recordings in the library I need to switch from Cloud to my VMB base station. My suggestion is to allow default thing to whatever the user prefers. 


If Arlo is set up to record locally, recording thumbnails under the Library becomes a greyed out and unusable to see which recording to review. The user has to:

  1. click into each and every grey thumbnail
  2. click to initiate a download
  3. wait for it to finish downloading
  4. then click back out to the list view for the thumbnail to populate from the recording
  5. repeat until you find the right recording

THE ASK: Can the Library thumbnails for locally stored recordings be changed to function the same way as it does for Cloud? 


'And if it can't, can the Arlo team deliver an alternative solution that gives users context?



Arlo dev team

these are minor changes and can be easily accommodated in your patch releases, common sense is missing in most of the cases


A simple check if subscription is active then set initial library default to cloud, else local storage seems very reasonable and easy to implement. What are the downsides? 


As for the second request regarding thumbnails, since the base isn't in constant communication with your phone I think it would be very difficult to replicate cloud behavior with thumbnails. That said, it wouldn't be a huge undertaking (but more then the above simple if then statement above) to add a button to get thumbnails for say the entire day from the local storage. This would require the software to also store the thumbnails and that would take extra space on the phone.