Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Temporarily suspend video and audio recording

It would be nice to have a mode called "Temporarily Suspend" that disables the current mode for a set period of time (30 min, 1 hr, 2 hr, etc).  This would allow a user to turn off all cameras but they would automatically return to the previous mode after the set period of time.

343 Comments

It’s beyond comprehension that this has been going on for almost 4 years.  Totally unresponsive company that is now public.  Wonder what their board of directors would think of their support team.  Not sure they are aware of the dissatisfaction with their company.  Shame on netgear.  We’ve stopped buying their products totally.

Apprentice

Sadly, the Directors are the problem. The CEO is on Twitter (@mbmcrae) and ignores everything regarding fixing customer issues. 

 

Seriosuly, we need to all try and find a way to move away from this platform, it has not and is not getting any better, and worst of all THEY REALLY DON'T CARE!!!

 

 

 

 

 

Tutor

I contacted the SVP of Design (https://www.linkedin.com/in/scottmcmanigal/) a week ago about it, no response.

After 4 years, it is clear this forum is only for venting. No one listens. Moving on.

Fledgling
Why are we not getting any feedback from the arlo team regarding suggestions?

Many great ideas has been presented over the years but no one in the arlo team seem to listen.. why is that.?

The arlo product could be the best there is with simple minor tweaks suggested by users.

We really need you guys to listen to us...

I have tried facebook, emails, suggestions and now this. Why are you presented on those medias if not for user communication?
Aspirant

LOL Move on folks! arlo/netscape and thier design team are dinosours! Using 2013 technology!  There are much better companies making much cutting edge technology for the same price. 

Aspirant

My son plays basketball in our backyard. Usually after school but not always. When he's out there I usually disable my cameras to stop all the mobile pushes to my mobile devices. But I often forget to switch them back on.  While I know I can create a schedule to reduce this pain (he often plays after school) what would be more useful is a mode where I can disable the camera for a set period of time and have them reactivate themselves automatically. 

Novice

The ability to have the system auto arm after a specified time would be a nice additional function. I do not have a schedule for completing outdoor and other random tasks. I'm not interested in using the geofencing feature and the scheduling feature is cumbersome to setup for random shorterm needs .  I would like the ability to set a time frame or time to autmatically re-arm after disarming. Others might have a use for auto disarming after a specific time frame or at a specfic time being armed.

Novice

This is a great idea. One should be able to disable all or specific cameras for a period of time. Many times I disable a camera because we are in the patio, outside, etc. And I forget to turn it on again.

 

Arlo please make this happen. It will make a good product even better.

Novice

Yes please make this happen. I often disable a camera in the patio or outside because we have guest, etc. And then forget to turn it back on.

 

C’mon Arlo make a good product even better. 

Fledgling

I think it would be helpful to have a timer option when going into disarm mode.

 

For example, you could select disarm and then have an option like so:

 

  • Disarm for 1 hour
  • Disarm for 3 hours
  • Disarm for 6 hours
  • Disarm for 12 hours

 

After the alloted time period, it would go back to being armed.