Arlo|Smart Home Security|Wireless HD Security Cameras

Move To HTML5

Highly recommend moving from flash to HTML5. Many work provided mobile devices restrict app installing and since Android and Apple don't have flash support so you cannot stream the cameras through browsers. Flash has become very restricted in its support. Moving to HTML5 would solve a lot of issues and provide better future compatibility.




OMG, I have only been using the app on my phone to access the Arlo Pro 2 system at my house now for months. Today I just logged into the website and my jaw hit the floor as I discovered that Flash, yes FLASH is required to use the website and view camera feeds. Are you guys serious? Even well before 2010, we all knew Flash was dead or needed to be end-of-lifed due to it's horrid use of resources, not to mention the gaping security holes. All current browsers have disabled it, are ending support for it, or have already done both. Hell, I don't even have it on any of my computers anymore at all!


How is it that a company that is trying to market itself as a security service is still tied to Flash?


1998 called, it wants you and your Flash page back.


This is flat-out embarassing.


This is honestly ridiculous that Netgear is requiring Flash. Flash is known for SECURITY vulnerabilities. Arlo is supposed to be a SECURITY camera. Not only does that not make sense, but I'll gladly inform my fellow employees, at the really popular big box store everyone shops at for electronics especially smart home tech, that selling Arlo is not a good idea considering they are still using Flash which has been on the way out for years and officially is being killed off by Adobe. Any company that hasn't moved off Flash yet obviously don't care about your security. Any company that doesn't care about your security, doesn't need your money ESPECIALLY when they sell SECURITY products. It makes me wonder how insecure the rest of their tech really is.


I use a Windows phone and it would be great to view my cameras using the browser like i can view the majority of videos on the web in the browser using HTML5. I also remember how Windows phone didn't sell because the employees stopped promoting them and actively discouraged potential buyers from getting one. Maybe doing the same for Arlo cameras at Best Buy might start to speed things up.


Why in the world would you use Adobe Flash to manage video? Adobe Flash is one of the worst maintained, most vulnerable options available... and I find it ridiculuous and inexusable that you, as a security offering would even consider using Adobe Flash. Please join the 21st century and convert to HTML5.


Can anyone from Netgear or Arlo answer and tell us if this is being worked on or not?
Was very disapointed when I logged into the web-interface and found out it used Flash and not HTML 5.

To use flash on my pc running Win 7 Ultimate through my Google Chrome (Beta) browser I have to 'allow' Flash to run everytime I want to view clips from my cameras. Flash is only used for this application as everything else uses HTML5.


Has anyone actually got in touch with Netgear to get this out of date method of viewing our camera footage replaced?


This thread started in 2015 and no one at Netgear has done anything about it? Very poor!


I've read where the web version of the arlo application requires FLASH to do a Live viewing.  Any updates from Arlo on using HTML5 ?   I'm using a Mac and there is a version of FLASH installed but the Arlo site is still only giving me a snap shot when I try to do LIVE view.  Any suggestions on what I need to do?  Thanks!


Nothing new ,TMK, on html5...


I completely agree!!!  Especially since 


With Adobe to kill off Flash Plugin by 2020 (


AND all of the modern browsers (Edge, Safari, Chrome, Opera, Firefox, already blocking Flash), the real question is why has Arlo / Netgear NOT moved to HTML5?


What do the Android and iOS clients use? It certainly is not Flash, why not use that, if not HTML5?



Brand new product, and I can't seem to use this without my browser constantly requiring me authorise the use of Flash - a product that was deprecated long ago and Google is doing everything in it's power to remove its existence.


So.... why did I pay for an absolete product? I fear it's a matter of time before I can't use this at all on my PC. 


I can't find anywhere a statement from Netgear/Arlo offering a roadmap to fix this. 


Hey Arlo, you can't continue requiring PC users to use extremely unsecure software as part of security monitoring.  Flash is hacker-bait.  Your reluctance to even respond to this issue concerns me greatly.  Are you afraid to tell us that there's a hardware issue with changing protocol?  It should otherwise be a simple task to switch to HTML5.  


I'm not spending another dollar on Arlo until I know your plan.  What is it? 


This issue should not be in the Idea Exchange.  It has now become a major bug.  Let's keep this thread alive.