Arlo|Smart Home Security|Wireless HD Security Cameras

Custom alert sounds for Android/iOS

Really need to customize the notification sound.  For instance, I want to be alerted to motion on some cameras while sleeping, but the notification sound is not enough to do that because it is too brief and I just sleep right through it.  Would be nice to select an mp3, or at least provide some more aggressive options for alerts.  Perhaps even per camera custom sounds, as one can do with ringtones for different contacts.

Comments
Onlooker

It’s been too long waiting for them to fix this adding a different tone for notifications... I can tell if it’s my camera or my calendar... I live the system but I am going to look for a different system that I can manage the notifications.  Let the search begin for a different system.  I’ll put my current Arlo system at my mom’s or sell it to someone that doesn’t care about the notifications sounds.  Thanks for nothing Arlo, you used to be the best, but no longer if you can’t add this simple fix.

Aspirant
Just an update. I just visited youtube where there is tutorial after tutorial on how to configure notifications. I suspect it boils down to dollars. The creator must use the APNS (Apple push notification service) to use remote notifications. I am not a programmer, though I have dealt with programming code long enough to know this can be done if the drive is there. That being said, I am researching other camera systems. When I find one that does what I want, my Arlo cameras are going up for sale. It's just a shame they already have my money.
Novice

Ring tones for hearing loss customers

Guide

I don’t think Arlo cares one bit about the notification issue. I haven’t seen any response from Arlo regarding it, which to me is almost worse than doing nothing to fix the problem. The lack of respect for their users disgusts me.  I think the only thing we can do now is discourage others from purchasing their cameras. I have friends and neighbors who know I have installed Arlo cameras and have asked if I’m happy with them. I tell them I’m not and why. It won’t help us get what we want but will definitely cause them to lose any potential buyers.

Onlooker

here is the best update i could get my hands on. 

https://twitter.com/ArloSmartHome/status/1220475651469324288

Aspirant

Nice news Kushdeck!

First step from Arlo after many years... Could you please mark as Favourite the mark from Twitter just to let them see we are very angry with this subject? Unfortunately I have no Twitter user account...

https://twitter.com/ArloSmartHome/status/1220475651469324288

Onlooker
Onlooker

So to with Android users, eh? I guess the only way is the i(diot)OS way...

Onlooker

Android users have notification change capability already and have had that for awhile.  IOS has not.  I suggest you learn to use your android software before making messes up comments towards iPhone users.  

Initiate

Yes, Android users can customize which notification sound is for Arlo - BUT let's remember that this thread isn't about IOS. Here's the original post:

"Really need to customize the notification sound.  For instance, I want to be alerted to motion on some cameras while sleeping, but the notification sound is not enough to do that because it is too brief and I just sleep right through it.  Would be nice to select an mp3, or at least provide some more aggressive options for alerts.  Perhaps even per camera custom sounds, as one can do with ringtones for different contacts."

I agree that as an Android user, I am one step ahead of an iPhone user in that I can at least choose a custom notification sound. But this wasn't intended to be about that. This was about being able to customize within the app notification sounds for certain situations. Once IOS is all squared away with a custom notification just like Android now has, you'll see that you're not even that much better off. You'll see that the problem is that a custom notification simply means that EVERY TIME Arlo alerts you, it is limited to that one sound... regardless of which camera and regardless of which time of day. I SLEPT THROUGH a notification last night. Was it custom? Sure. But I can't have Arlo screaming bloody murder at me during the day... like I want it to at night. This whole issue goes WAAAAAAAAAAAYYYYYY beyond IOS.

Onlooker
Onlooker

EXACTLY my point (Going beyond OS). Yet Arlo's answer (according to the tweet above) is "Our team continues to work on releasing an update to allow for iOS users to customize their Arlo notification alerts." In other word, "To  with Android users."