SUBSCRIPTION REQUIREMENTS

[DavidRoark2010]

Before you sink hundreds of dollars into this product and company know that they now require a credit card, PayPal, or Apple Pay to pay for your subscription. I have had my subscription for 9 years and now they are changing how I pay. I don't have a credit card, I don't use PayPal, and I don't have an Apple phone or Apple pay. I then spoke to an agent and the informed me of the change. I asked if there was any other way and they said no but tried to offer me 30-50% discounts to keep me. So, if you are going to purchase this ask for a discount up front and they may just give it to you.

For any ARLO customer service people reading this, here is my case number #45122398. I am not happy about this, and I would love to stay, but you may have left me no options.

[ShayneS]

Hi @DavidRoark2010 

Thank you for your feedback. Were you able to resolve the issue with the payment not updating? It seems there may have been some miscommunication from Support regarding debit cards. Please note that we still accept debit cards as long as they fall within our accepted payment methods here. If you’re still experiencing issues with the payment, let me know and I’ll have our team review this further.