Plans

[MizElla]

I have a charge for a plan on my credit card but chat bot says I do not have a plan so cannot chat with an agent. I need to speak with an agent. 

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.