Help Finding favorites

[HMishkoff]

I just upgraded to the "new" layout, and I'm having trouble finding the video clips I've marked as favorites.

I know I can set a filter so that only favorites are displayed, but that's not what I'm trying to do: I want to list all my video clips, but I want my favorites to be marked so I can see which ones they are.

This was trivially easy under the old layout, but I can't figure out how to do it under the new layout. Is it possible?

Thanks for your help!

[ShayneS]

Hi @HMishkoff 

We are listening to the feedback on this change. To favorite a recording, you can navigate to the Feed section > Swipe right on a recording > More > Select Favorite. To see if a recording is favorited, you can filter the feeds from the top right (3 Dots) or swipe right on the recording. 

[ShayneS · Accepted solution]

Hi @HMishkoff 

We are listening to the feedback on this change. To favorite a recording, you can navigate to the Feed section > Swipe right on a recording > More > Select Favorite. To see if a recording is favorited, you can filter the feeds from the top right (3 Dots) or swipe right on the recording. 

[HMishkoff]

BUT... you can't look at a list of video clips and see at a glance which ones are marked as favorites, like you used to be able to do.

Here's why that's important to me: I have four cameras in active areas, they fire quite often. When I go to the Arlo tab in my browser (I work at home), I watch the new video clips, and I mark the most recent one as a favorite. Then an hour later, when I go back to the Arlo tab, I can see at a glance which clip I viewed last and pick up from there. At least, that's what I USED to do.

That wouldn't even be necessary if there was some  easy way to know which clips have been viewed and which clips have not been viewed, but there doesn't seem to be one. Marking my most recently viewed clip as a favorite worked until the software upgrade, but now there's no way at all. 😥