Arlo|Smart Home Security|Wireless HD Security Cameras

Had an account with verisure now cancelled so want to sign up with Arlo to get cloud storage for my

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IanBaines
Aspirant
Aspirant

Want to create and Arlo cloud storage account but as a previous verisure customer...keeps referring me back to verisure...

6 REPLIES 6
BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

IanBaines
Aspirant
Aspirant

Thanks Brooke...I can't see how to send a private message or how to change my settings ...someone can contact me anytime between 9 and 5 GMT....can you let me have your email address or WhatsApp and I'll send over my contract details 

 

Ian

ccluk666
Aspirant
Aspirant
Hi, as I face same problem on both verisure and private message, could you please DM me how can I provide my contact detail. Thanks
StephenB
Guru Guru
Guru

@ccluk666 , @IanBaines wrote:

I can't see how to send a private message or how to change my settings .


pm.png

 

If you don't see that option, check if the setting for private messages is enabled.

 

pmsettings.png

 

ccluk666
Aspirant
Aspirant

Thank you, there is no Private Messenger Column before I reply this post. After that I can find it, Thanks again

BrookeN
Arlo Moderator
Arlo Moderator

I received your messages, thank you for providing that information. I have reached out to support, they will be reaching out to you as soon as possible.