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Settings hang with "please wait" message

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DevonTT
Apprentice
Apprentice

I can't access settings for the Arlo Go using a browser. Clicking on Settings results in a "please wait" message that never ends. This happened first with Chrome. I emptied the cache and deleted cookies to no avail. Also made sure Flash was enabled. Still no luck.

 

Then I tried it on Edge. It worked for me ... ONCE. Then when I went to adjust the settings again, I had the same "please wait" issue. Flash is enabled on Edge as well.

 

Any solutions for this?

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hi @DevonTT

 

  Have you tried contacting customer support regarding this issue with your browsers? I have attached the link here for you - Arlo Tech Support

AndreaM1
Initiate
Initiate
This is also happening to me!
ShayneS
Arlo Moderator
Arlo Moderator

HI @AndreaM1

 

HI @AndreaM1

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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