Arlo|Smart Home Security|Wireless HD Security Cameras

Go Armed but did not alert on motion

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BlancLemon
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Today my Go Pro was armed but when I walked in front of it repeatedly, it did not detect motion and send an alert.

I used the app to see if it was online, and armed, and it was. It allowed me to view the camera live with the app so it appeared to be working. I was close enough to trigger motion detection as I was standing about 1-2 metres in front of it.

This is the first time it has failed to send me an alert, and I often walk in front of the Arlo Go when it is armed, so I can confirm that it regularly works.

Based on timing of this event, I’m concerned that it may have been hacked. I would like to know if there is anything interesting in the Arlo server logs.

My firmware is 1.096.3.2_1.8.65.0_22
Hardware H6
Serial number 51C28572A0422

After rebooting the camera by removing and replacing the battery, it worked normally.

Thank you
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jguerdat
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It's very unlikely it was hacked. However, these cameras are basically computers with video capability and we all know that computers get stupid at times, with the best hope of getting it to work quickly is to reboot it. Reinserting the battery performes the reboot.

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