Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing stopped working

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er-minio
Tutor
Tutor

I'm not sure if this is really a camera problem or and app/system issue.

 

Goefencing for my Arlo Go camera stopped working recently.

I tried resetting the geofencing zone, changing sizes, to no avail.

 

The phone has location sharing, background refresh, etc. etc.

There is another user, same, all settings are good on the other phone.

 

Geofencing has been working for years at this location, no big changes done apart from switching the SIM in the Arlo Go Camera at the beginning of August (V-SIM shut down) and Geofencing worked ok after that.

 

I have to manually arm/disarm the camera and, a couple of days ago, even disarming the camera wouldn't do anything as I would get movement notification (and movie recordings) despite the camera being set as "disarmed".

 

Is there some software issue? Update needed?

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BrookeN
Arlo Moderator
Arlo Moderator

I do apologize for the frustration regarding Geofencing. Our development team is currently still investigating this. As soon as there is an update I will reach out to the community. 

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