Can't login to My Arlo on my laptop

[ilvs]

I can't login to My Arlo from my laptop. It just doesn't go thru. When it does, it goes back on different stages. But mostly, I just can't get there at all. Used all major browsers, alwasy the same thing.

-Irina

[steve_t]

Can you post screenshots?

[jguerdat]

And are you using Kaspersky?

[ilvs]

Yes, I have Kaspersky anivirus.

And there are no screenshots to post, to be honest - it's just login page. Sometimes it says "You need the latest version of Adobe Flash" (already installed), sometimes it lets me login and even start adding cameras but then it's kicking me out to the login page, and everything starts anew :0(

[steve_t]

Can you temporarily disable Kaspersky and try to log in?

[jguerdat]

Do a search on Kaspersky here for solutions. You need to allow connections to arlo.netgear.com in its setup.

[ilvs]

Thank you! Tried to turn off Kaspersky, and was able to login. Will search how to put Arlo in the allowed list.