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Battery Life - Arlo GO (VML4030-100UKS) - In Singapore

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GunaM
Aspirant
Aspirant

1) Battery life -> minimum of 2 ~ 3 months Sales Talk Vs getting 5 Days - Reality
2) Setting Done: LED OFF; Night Vision OFF; Power Management: BEST BATTERY LIFE; Minimum Live Streaming 
A) This is first setting -> 5 Days battery life 
B) Bought a second Arlo GO and set the same setting as above with NO Video Streaming -> 7 Days battery life 
Carrier/ Telco: SingTel , 4 bars 
Anyone in Singapore has the same issues? 
Desperately need help / Support and appreciated 

3 REPLIES 3
JamesC
Community Manager
Community Manager

GunaM,

 

Is the signal strength constantly 4 bars? It sounds like the camera could be struggling to maintain it's connection, which could result in battery drain. Is the camera dropping offline at any point?

 

JamesC

GunaM
Aspirant
Aspirant

Hi James, 

Yes, the signal strength bar is always 3 Bars and the camera does not go Offline. I have 2 Arlo Go and both have the same issues. 

Are there any such battery issues reported from Asia or the Singapore region? 

Appreciate your support in resolving this issues.

 Warm Regards
GunaM

JamesC
Community Manager
Community Manager

GunaM,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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  • 2 In Conversation