Arlo|Smart Home Security|Wireless HD Security Cameras

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sbos
Tutor
Tutor

I logged into my ArloGo App on my Android phone this morning. Clearly, some changes have been made to the app, and now when I go into the Armed settings to re-enable audio (it was very windy at the farm yesterday-going off for no reason with audio) there are no rules or options to edit. It just says Armed, there is a spot for "rules" under that, but literally nothing there. I've attached a screenshot of what I see. I was able to get on through the web interface and make the change for today, however, this is not an acceptable situation, I always use the app.


Screenshot_20190109-094144_Arlo.jpg
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ShayneS
Arlo Moderator
Arlo Moderator

What version of the Mobile App are you using? Do you have the latest version of Android installed? Have you tried to remove & reinstall the arlo mobile app & test again?

ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

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