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Hello, My arlo go doesn't want to know anything anymore. I've had it for 4 years to monitor my box and it's offline for a week. Impossible to reset it, it flashes blue and no longer wants to capture the qr code. I deleted it from my account and did all the steps.
Bonjour, Ma arlo go ne veut plus rien savoir. Je l'ai depuis 4 ans pour surveiller mon box et la hors ligne depuis une semaine. Impossible de la réinitialiser elle clignote bleu et ne veut plus capter le qr code. Je l'ai supprimée de min compte et fait toutes les démarches.
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Hi @JulienS
Have you tried resetting the camera via these steps here: https://kb.arlo.com/1202749/How-do-I-reset-my-Arlo-Go-camera-to-factory-default-settings
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Please reach out to the Support Team to further investigate this symptom you are experiencing. You can find several options for contacting support through the Arlo Mobile App by navigating to Settings/System/Support.