Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo go camera unable to set Activated mode

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random1234
Aspirant
Aspirant

I have recently purchased Arlo Go, and set it up with a 1 camera subscription.
I have a sim card in it, and I am able to watch live.

I have a ssd card in it aswell.

 

I am unable to set it to "Activated mode" it always directly jumps back to "Deactivated mode".


The auto detect and record function does not work. How can I fix this? 

 

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random1234
Aspirant
Aspirant

In the web dashboard it says "Armed" vs "Disarmed". but still same happening there. It goes into Armed mode for a little while then when i refresh / relogin the web browser it is still on Disarmed.

 

ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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