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Arlo Go water ingress

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kdcasa
Aspirant
Aspirant
Has anyone every had a problem with water ingress into an ARLO GO camera? I bought this camera 4 months ago and the camera stopped working. I tried everything from making sure the battery is fine, that it is charging etc.... Eventually I opened it up and have found that water has entered the camera from the button at the top damaging the first later pcb near the IR diodes. I wish to contact ARLO support by email to discuss it with them but cannot find an email anywhere. Can anyone assist? Thanks. kdcasa MALTA
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TomMac
Guru Guru
Guru

https://www.arlo.com/en-us/support/contact.aspx

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kdcasa
Aspirant
Aspirant

The chat doesnt work. I remain stuck on a blank screen.

jguerdat
Guru Guru
Guru

Did you try the phone selection?

bogie1
Apprentice
Apprentice

If its just a few months old maybe you can take it back to the retailer ? I buy most of my stuff off Amazon these days, they are so efficient with returns.

cheers

bogie
kdcasa
Aspirant
Aspirant

Yes thanks, I got it from Amazon.

I will try.

 

 

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  • 5 Replies
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