Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Go, frequent disconnect

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lloydblv
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I get frequent disconnects from Arlo in the app and the lights turn into blinking purple/blue and then amber and this goes on and on.

This is happening where I have full LTE coverage and the phone connects with no problem to the internet.

I can tell that in a 30 minutes time frame I have only 5-10 minutes access to the camera from the app and rest of the time the camera is struggling to do something, Can someone help?

 

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ShayneS
Arlo Moderator
Arlo Moderator

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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