Arlo Go doesn't seem to be recording properly

[Rockyrico1]

I’ve had Arlo Go cameras for years.  They don’t seem to be recording properly.  Does Arlo require a subscription now for the Go cameras?  I know they do for some of the others, in order to record video, etc.  Thanks.   

[StephenB]

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@Rockyrico1 wrote:

I’ve had Arlo Go cameras for years.  They don’t seem to be recording properly.  Does Arlo require a subscription now for the Go cameras?

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No, you just need the mobile data plan.

Can you make a manual recording or snapshot while you are livestreaming the camera?

Can you give more info on what isn't working?

[Rockyrico1 · Accepted solution]

I removed the device and then added it again.  Seems to be working better.  I am able to get a snapshot…we’ll see what happens. Mainly wanted to know if there had been any changes on Arlo’s end as far as subscriptions.  Thanks.