Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Go (Verizon) two years old stopped working. Tried new battery and deleting it from app.

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jwornick
Aspirant
Aspirant

My Arlo Go stopped working. I fiddled with it. Nothing. I use a solar charger. Fiddled with it. No luck, I probably shouldn't have, but I deleted it from my app. So... I got a new battery. The door might be part of the problem. That's another story. Bottom line, when I start to re-set it up, I get the blue flashing light but it won't take a pic of the QR code. I can't figure out how to resolve this. Now I need a smart person to guide me step by step. I'm paying Verizon for a camera that isn't working.

 

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jguerdat
Guru Guru
Guru

There's an FAQ here on how to reset a Go - has a specific QR code that performs the task. What happens when you try that?

jwornick
Aspirant
Aspirant

Where would I find those FAQ for reset? 

jguerdat
Guru Guru
Guru

Use the Support link at the top and use the search function. Then use the Support Articles selection on the left.

 

Alternatively, use the specific product support capabilities there.

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