Arlo Go No Longer Reording

[ReneeDD]

My Arlo Go works, full battery and cellular connection. However it stopped recording 3 days ago. When I go to my subscription page it no longer shows i have a 7 day cloud recording subscription.  How do I get this resolved?

[JamesC]

ReneeDD,

Arlo Go cameras are legacy devices that passively benefit from 7 day cloud storage. This isn't a subscription plan and doesn't require any associated plan.

Check the modes to make sure the camera is Armed. If you're able to live stream, try manually recording and then check the library to see if the video clip is present.

JamesC