Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Go H6 not switching Off Schedule Mode

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krileynz
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Aspirant

My Arlo Go will not switch off the Schedule mode either via the Desktop Browser or iphone app. Furthermore the camera remains "Armed" even outside the Scheduled limits and even though the Mode reads "Disarmed Schedule". tried restarting device and app and trying access via browser. Nothing seems to work. Help needed please.

OS is Mac, firmware is 1.096.3.2_1.8.65.0_22

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krileynz
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Aspirant

I really tried everything. Even deleting the schedule did not work as it kept reappearing. In the end I had to "Remove the device" and re establish it back into the system. For now it's working as expected.

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JessicaP
Arlo Employee Retired

Hey krileynz,

 

Can you share a screenshot where it shows that the camera remains "Armed" but when the mode reads as "Disarmed Schedule"?

 

You could also try deleting everything on your schedule and re-add them back on to see if that may help.

krileynz
Aspirant
Aspirant

I really tried everything. Even deleting the schedule did not work as it kept reappearing. In the end I had to "Remove the device" and re establish it back into the system. For now it's working as expected.

Discussion stats
  • 2 Replies
  • 1647 Views
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  • 2 In Conversation