Arlo Go Cameras - going offline very frequently

[mdpalmer]

I bought my Arlo Go through Verizon. The camera works flawlessly for 24-36 hrs then starts dropping service and disconnects and reconnects for 24-36 then won’t work any more. I turn it off and reboot it and the cycle starts again. It does the same thing mentioned. What do I need to do to get the camera to work every day like it does for the first 24hrs?

[ShayneS]

Hi @mdpalmer

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[Darrenrlong]

I have an arlo go going off line all the time, but the real problem is all the emails I keep getting how do I stop this.

[ShayneS]

Hi @Darrenrlong

What emails are you receiving that you want to eliminate?

[Darrenrlong]

This is the message I’m getting about 20 times a day below.

Hi Darren,

Your Arlo Camera, Arlo Go Jan Rosu is reconnected to the network. The camera was offline for 124 seconds and no events were recorded.

The Arlo Team

[ShayneS]

Hi @Darrenrlong

Is it possible to create a folder an have these alerts go to that section when they arrive.

[mdpalmer]

Is it possible for the camera to just not go offline each day?