Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Go Camera Trouble

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  • ‎2023-01-26 07:04 AM
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Melll
Tutor
Tutor
‎2023-01-26 07:04 AM

Have an Arlo Go Camera that I changed the battery out every month with no problems.  This time it would not come back online.  Deleted from my Arlo app and reloaded but it would not recognize the QR code.  Don’t think it is something serious as all I did was exchange batteries like many times before?  My question is where can I send in for inspection and repair if needed?

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JamesC
Community Manager
Community Manager
‎2023-01-27 10:44 AM

Melll,

 

If you removed it from the app, you will need to factory reset the camera to re-onboard. Follow the instructions here and then attempt to onboard the camera again:  https://kb.arlo.com/1202749/How-do-I-reset-my-Arlo-Go-camera-to-factory-default-settings

 

JamesC

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