Waterlogged Arlo Go 2

[Dodgerzdad]

My Arlo Go 2 got waterlogged somehow and now I can not turn off the spotlight. I don't use it as a security camera. I use it out in the field to look for other people's lost cats and dogs, so it was exposed to more rain than normal. At first, it would not work at all. After a couple of days, I was able to remove and reinstall it and it is working perfectly except the spotlight has a mind of its own and turns on and off randomly. Sometimes it stays on for prolonged periods and drains the battery very quickly. It does not matter if I turn off the spotlight or disable it in the settings. I'm wondering if there is something physical I could do to repair it. Thanks.

[jguerdat]

It may actually be damaged but you can try the same tricks as one might use for a wet cell phone (rice, etc.). It's possible that the o-ring that seals the camera is missing or damaged or perhaps the camera wasn't fully inserted into the case (you will hear a click).

You can also contact official support by using Settings, Support, choose your camera model and scroll down to Contacts.