Unable to Add Users to Devices on Arlo Go 2

[justkantb]

For the past week, I have been experiencing an error on the my.arlo.com site. I have added an additional camera to one of my locations. When I go to my users and try to add the camera to there account it acts like it's being saved in the settings, but when I go back to the list of user and look at their administrative settings the same camera I just selected is no longer selected.

I also tried to change settings on several other cameras/locations and the same thing occurs. So, I know it's not just the newly added camera.

Anyone else experiencing issues the my.arlo.com website?

[ShayneS]

Hi @justkantb 

Have you tried adding that device to the granted user account via the Arlo app as well?