Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Keep getting "something went wrong device cannot be registered to your account"

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-11 08:38 AM
  • 1896 Views
  • 0 Likes
  • 2 In Conversation
SigsDigs
Follower
Follower
‎2021-12-11 08:38 AM
I'm trying to set up my Go2 camera, VML2030, and every time I get to the part where I name my camera and select the time zone, I get the error "something went wrong device cannot be registered to your account". This happens on cell signal and on WiFi connection. What do I do?
Labels:
0 Likes
Reply
Message 1 of 2
1,896
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-12-12 06:27 AM

You can try a camera reset and/or connect to WiFi first and then connect to cell service.

0 Likes
Reply
Message 2 of 2
1,877
Discussion stats
  • 1 Reply
  • ‎2021-12-11 08:38 AM
  • 1897 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.