Go 2 mic not working

[vjl22]

Just got it today. Mic is not working
- read how to use 2way
- app has mic permissions
- removed and re added device
- Uninstalled and reinstalled app
- tried factory reset

Still not working

I have chatted with two different support people and talked with one on the phone. None of them helped resolve the issue and kept telling me to try the same things the others had me try. I've noticed that the mic not working is a common issue.

Should I just get my money back?

[JamesC]

vjl22,

Do you have another mobile device you could try to see if you can replicate the same behavior?

JamesC