Arlo Go 2 firmware bootlooping - new camera has never worked.

[up_yours_arlo]

After a year away from Arlo’s forums, I’m back—unfortunately. A couple of years ago, the subscription debacle convinced me never to buy Arlo again, and I switched to a great local Aussie brand.

But I needed a 4G camera and got sucked in by Arlo’s marketing and price. Big mistake. I bought one yesterday, and it hasn’t worked once—stuck in a firmware update boot loop no matter what I try: deleting/re-adding the device, resetting, reinstalling the app, switching networks, LTE-only, you name it. Status says “all good,” but it’s been looping overnight with no change.

Support is useless—won’t escalate or provide the firmware file so I can try an SD card install.

The forums are still flooded with the same old complaints: broken apps, failed forced updates, subscription headaches, overcharging, missing recordings, lag, and more. I’m returning this thing. Arlo hasn’t changed—they still suck.

[ShayneS]

Hi 

Are you still experiencing this symptom?

Thanks

[up_yours_arlo]

No - I returned this to the store and got a full refund, so it's somebody else's problem now.  Hopefully they can send it back to you, and you can dispose of this garbage.

I will now attempt to deactivate/delete my Arlo account to prevent me from ever falling into this trap again.

Thanks for the follow up though.  I know it's not your fault this company's products are rubbish.

[ShayneS]

Thanks for the update. If you do happen to have any future questions, feel free to let me know and we will do our best to assist. Also here is a quick link that should help with deleting your account.

 https://kb.arlo.com/000062615/How-do-I-close-or-delete-my-Arlo-account