Arlo|Smart Home Security|Wireless HD Security Cameras

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tvanwendel
Aspirant
Aspirant

I recently purchased the Arlo GO 2 and successfully connected it to Wi-Fi, but I’m having trouble getting it to work with a SIM card. I’ve tried multiple SIM cards and even manually added the APN settings, but nothing seems to work.

I’m out of ideas at this point and could really use some help. Does anyone have any suggestions?

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BrookeN
Arlo Moderator
Arlo Moderator

May I ask where you are located?

jriegel732
Aspirant
Aspirant

I had the same issues with 1of my 4 cameras. I factory reset the camera, then used the web portal to setup the camera instead of the app on my phone. Not sure if that will work for you but you could give it a try.

tvanwendel
Aspirant
Aspirant

Amsterdam

BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing this same behavior?

jriegel732
Aspirant
Aspirant

I am. SIM card is good according to AT&T.

BrookeN
Arlo Moderator
Arlo Moderator

@jriegel732 where are you located?

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