Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO GO2 NOT CHARGING WITH VMA5600C SOLAR PANEL

Reply
Discussion stats
  • 6 Replies
  • 1154 Views
  • 4 Likes
  • 2 In Conversation
RED222
Tutor
Tutor

 The camera(s) are all on Verizon LTE. Plenty Sun Light here in Tampa FL. Is there a software Issue with this GO2 Camera?

6 REPLIES 6
jguerdat
Guru Guru
Guru

Not likely. Could be a faulty panel, poor connection at the magnetic connection, etc. Can you charge the battery normally with no issue?

RED222
Tutor
Tutor

I have tried new batteries and have replaced the VMA 5600C Solar panel. I have 3 GO2 Cameras at this same location. The Other 2 are fine and stay at 90-100% Charge. On this Camera, It goes to 0% in 7 days. It is on LTE with 3 Bars showing.  Could it be a Firmware or Software Issue occurring that Arlo hasn't found a solution to. 

jguerdat
Guru Guru
Guru

Swap cameras around to see if it's the location or camera. That will also use a different solar panel so that's a useful step, too. 

 

You didn't answer about charging normally.

RED222
Tutor
Tutor

 I forgot to mention that the Battery charges fine using the VMA5400C Charging Station

jguerdat
Guru Guru
Guru

But in the camera?

RED222
Tutor
Tutor

 That is a god suggestion and will try that next and post what happens. Thanks for the help.

Discussion stats
  • 6 Replies
  • 1155 Views
  • 4 Likes
  • 2 In Conversation