video doorbell 2nd generation CHIME2 will not read QR code. Cannot get CHIME to connect

[Beckerdee]

Have wired and went wireless still CHIME cannot read QR code in app. Arlo sent me the QR in email still could not get the CHIME to pop up. WIFI on 2.5 says traditional chime is not connected. HELP have worked for two days now and cannot get the help needed to get it to ring the chime. My old chime to is connected still and it works with traditional doorbell but not with CHIME 2

[jguerdat]

Try this reset procedure:

https://kb.arlo.com/000061879/How-do-I-factory-reset-my-Arlo-Chime-or-Chime-2